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Privacy Policy

Last updated: December 2025

At Nutricity Singapore (“Nutricity”, “we”, “our”, “us”, or “Gofinch”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from nutricity.sg.

By accessing or using our website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect personal data to provide, improve, and personalize your shopping experience.

a. Personal Information

When you browse our website, place an order, or create an account, we may collect:

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Payment information (processed securely via third-party payment gateways; we do not store card details)
  • Account credentials (if applicable)
  • Order history and purchase details

b. Automatically Collected Information

When you interact with our website, we may automatically collect:

  • IP address and device identifiers
  • Browser type, operating system, and device information
  • Pages viewed, session duration, and navigation behavior
  • Referring URLs or search terms

This information helps us improve site performance, usability, and customer experience.

c. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

  • Recognize returning visitors
  • Remember cart contents and preferences
  • Analyze website traffic and usage
  • Display relevant content or advertisements

For more details, please refer to our About Cookies page.

2. How We Use Your Information

Your personal data may be used to:

  • Process, confirm, and fulfill orders
  • Communicate with you regarding orders, delivery, or customer support
  • Improve our website, services, and product offerings
  • Conduct internal analytics and research
  • Prevent fraud, unauthorized access, or misuse
  • Comply with applicable laws and regulatory requirements

With your consent, we may also send marketing communications such as promotions, special offers, or product updates. You may withdraw your consent at any time.

3. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

We may disclose your information to trusted third parties strictly for business purposes, including:

  • Payment service providers
  • Logistics and delivery partners
  • Marketing, analytics, and IT service providers
  • Government or regulatory authorities where required by law

All third parties are contractually obligated to protect your data and use it only for specified purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of online transmission or storage is completely secure. You acknowledge and accept this risk.

5. Your Rights Under Singapore PDPA

Subject to applicable laws, you may have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for marketing communications
  • Request information on how your data has been used or disclosed

To make a request, please contact us using the details below. We may require verification of your identity before processing requests.

You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in our communications.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal, regulatory, or operational requirements.

When personal data is no longer required, it will be securely deleted or anonymized.

7. Third-Party Websites

Our website may contain links to third-party websites. Nutricity is not responsible for the privacy practices, policies, or content of such websites.

We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Nutricity does not knowingly collect personal data from individuals under the age of 18.

If you believe that a minor has provided personal data to us, please contact us immediately so we can take appropriate action.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page with an updated revision date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Nutricity Singapore

📧 Email: [email protected]